What we do

HiCo provides a wide range of practical help, advice and support options primarily (but not exclusively) to public sector and not for profit organisations including the NHS, Local Authorities, Housing Associations, Care & Support Providers and Charities.

How we do things (click to open)

We have a diverse network of associates with a deep understanding of practice and policy.   

We are drawn from the public services, maintaining public services values we have significant experience in working in a wide range of public and third sector settings.

We undertake all our work through a ‘One Public Service’ lens and in line with the requirements of the Wellbeing of Future Generations Act (Wales) 2015.

We can and do provide our services in both Welsh and English.  We do this because we want to, not because we must.  We celebrate and champion Welsh culture with the language at its heart.

We are authentic and build rapport quickly. Our experience of working in a variety of sectors allows us to build relationships and rapport as we can relate to the operational and strategic challenges you face. Our healthy balance of skills, and a shared moral purpose, enable us to deliver diversity of thought and experience leading to a unique blend that is both creative and grounded in reality.

We are strengths-based.  Building on what is working well is both more ethical and an efficacious approach to your challenges and opportunities.  We use an appreciative inquiry approach that helps us have better, safer, more creative and positive discussions with our clients.

We give back.  We provide access to quarterly free workshops that relate to public sector challenges that impact on wellbeing in Wales.  These are open to anyone working in the public or third sectors in Wales.

Examples of projects(click to open)


Social Care Wales & Partners

Supporting Community Resourcefulness and Resilience – increasing placed based approaches to wellbeing.

Betsi Cadwaladr University Health Board

Examining the Inverse Care Law to design primary care services for communities affected most by deprivation and inequalities across North Wales.

Academi Wales

Facilitation of ongoing Public Sector CEOs, Chairs and Directors Wellbeing and Shared Leadership Challenges Networks.

Community Housing Cymru

Aspiring Leaders Masterclass Programme for aspiring Directors and CEOs working across social housing in Wales.

West Wales Care Partnership

Developing a practical regional framework for continuous engagement with communities and key stakeholders in the development of health, social care and well-being services.

Cardiff County Council

Management Development Programme for managers working in homelessness and supported housing projects.

Aneurin Bevan University Health Board

Development and delivery of workshops for Nurses and Care staff on the social determinants of health.

Powys Association of Voluntary Organisations

Development of a strategy for the future of volunteering in Powys.

Bridgend County Borough Council

The provision of expert advice to develop a 5-year housing, care and support strategy for older people in Bridgend.

Wales Council for Voluntary Action

Development of a new Learning & Development Strategy for the Third Sector Support Wales network to develop a more coherent, consistent, and digitally enabled approach to the delivery of training, learning and development.


Development of respite options appraisal for Carers in Powys.

Merthyr Tydfil & Rhondda Cynon Taff County Borough Councils

Development of Housing Support Programme Strategy and statutory housing support needs assessment – encompassing homelessness strategy and Housing Support Grant delivery plan.

Cwm Taf Morgannwg University Health Board

A Health Needs Assessment of people that are homeless within the Cwm Taf Morgannwg University Health Board footprint.

Examples of clients